LED Neon Signs

Refund and Returns Policy

Refund and Returns Policy


Laser Cut Letters is a home and decor business, specializing in laser cutting custom designs.

By using the services and/or products of Shop Signs SA (Pty) Ltd t/a Laser Cut Letters you agree to the terms of service as set out below.  All quotations given are estimates and may be subject to change upon viewing customer’s final artwork.  Quotations will be confirmed with the customer before we proceed with any order. In the unlikely event where Shop Signs SA (Pty) Ltd t/a Laser Cut Letters has made a mistake on the quotation with regards to any pricing, terms or specification, a revised quotation will be done and if the customer does not accept the revised quotation Shop Signs SA (Pty) Ltd t/a Laser Cut Letters reserves the right to cancel the order and refund the customer.

The offering on this website is available to South African clients only.

Payment may be made via Visa, MasterCard, Diners or American Express credit cards or by bank transfer into the Shop Signs SA (Pty) Ltd t/a Laser Cut Letters bank account.

Credit card transactions will be acquired for Shop Signs SA (Pty) Ltd t/a Laser Cut Letters via PayFast (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayFast (Pty) Ltd uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to https://www.payfast.co.za/ to view their security certificate and security policy. 

Customer details will be stored by Shop Signs SA (Pty) Ltd t/a Laser Cut Letters separately from card details which are entered by the client on PayFast (Pty) Ltd ’s secure site. For more detail on PayFast (Pty) Ltd refer to https://www.payfast.co.za/.

Shop Signs SA (Pty) Ltd t/a Laser Cut Letters takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

Any specific turnaround time published on this website is indicative only, and more accurate deadlines will be confirmed with the customer upon quotation and/or order.   

Whilst all effort is made to produce colour as true and accurate as possible, various factors may cause some variation in final colour (media type, exact printing process etc.).  It is also normal and acceptable for colour change within reasonable variation to occur in the same print run or batch. 

Orders are delivered door-to-door by a third-party courier for only R110 per order or R260 per 600x900mm Parcel. In the event where our contracted courier cannot deliver to a specific area – this shall be communicated with the client to make alternative arrangements.

Delivery period shall normally be 2-3 business days depending on area and size of order.   In the case of heavy shipments, Shop Signs SA (Pty) Ltd t/a Laser Cut Letters reserves the right to choose the specific service depending on the area and size of parcel. 

It is the responsibility of the customer to inspect the condition of cartons/parcels delivered as well as verify the number of parcels delivered with the number indicated on the waybill.    In the event of parcels delivered in damaged condition, the customer should either refuse to accept delivery, or make a clear note in pen stating, ‘Parcel damaged – contents not checked’ and notify Shop Signs SA (Pty) Ltd t/a Laser Cut Letters of such damages within 24 hours.  Shop Signs SA (Pty) Ltd t/a Laser Cut Letters shall not take responsibility for parcel shortages or damages not indicated by the customer.

Whilst courier services contracted by Shop Signs SA (Pty) Ltd t/a Laser Cut Letters do boast a good track record for timeous delivery services, allowance must be made for unforeseen circumstances (hijacking of vehicle breakdowns, weather conditions etc.,).  Any delayed delivery by a third-party courier shall not be considered non-delivery by Shop Signs SA (Pty) Ltd t/a Laser Cut Letters, and shall not constitute grounds for cancellation of orders.   

All orders where deposits have been paid shall be considered fixed orders and non-cancellable. Refunds for cancellation shall be at the discretion of Shop Signs SA (Pty) Ltd t/a Laser Cut Letters and a 30% administration fee may made for time spent or resources used in the event of any refund.

Customers take full responsibility to check details of pre-production proofs before signing or approving any such proof.  As a rule, proofs will be emailed to the client in j.peg or PDF format (or any other agreed formats).   Computer displays differ from monitor to monitor and final product may not be identically replicated to the colour displayed on any electronic display.  It is the customer’s responsibility to verify that all details on any proof is 100% correct before approving it.  This includes contact details, images, font types, text etc.  Shop Signs SA (Pty) Ltd t/a Laser Cut Letters shall not take responsibility for any mistake on the final product if the client has approved the preproduction proofs.      

Where a customer requires a logo to be copyrighted this process and all costs involved shall be the responsibility of the customer. All designs and/or logo design concepts that were done during a design which were not selected for the final logo shall remain the property of Shop Signs SA (Pty) Ltd t/a Laser Cut Letters and the customer shall only be allowed to use the finalised logo. Logo packages not finalised after 12 months shall be considered finalised and no further design work shall be done after this without being charged for extra.

Where digital artwork is supplied by the customer, Shop Signs SA (Pty) Ltd t/a Laser Cut Letters can take no responsibility for any quality issues because of artwork problems.  Prices published on this website or in any quotation do not include extensive graphical design services.  Any graphic design or artwork which requires extensive work done by Shop Signs SA (Pty) Ltd t/a Laser Cut Letters shall be quoted for separately.  

In the event Shop Signs SA (Pty) Ltd t/a Laser Cut Letters is unable to perform its obligations under these Terms of Service because of  acts of God, strikes, equipment or transmission a failure or damage reasonably beyond its control, and specifically including any national State of Disaster imposed by the Government of the Republic of South Africa, or other causes reasonably beyond its control, Shop Signs SA (Pty) Ltd t/a Laser Cut Letters shall not be liable for damages to the other for any damages resulting from such failure to perform or otherwise from such causes. In the events listed hereinabove where Shop Signs SA (Pty) Ltd t/a Laser Cut Letters can produce your order, albeit late, you further agree to accept late delivery thereof.


Refunds & Exchanges

We understand that sometimes a product is not quite right, and you may wish to have a refund or exchange. 

We ask that you contact us within 7 days of receiving your order by emailing hello@lasercutletters.co.za. You have 7 further days to return an item(s).

Please quote your order number which you will find on your order confirmation email and your full name. Please explain the reason why you want to send your item(s) back. If an item is faulty, please provide full details.

All items must be returned in the condition that you received it, with all tags still attached and box packaging included where applicable. The item must be unassembled and unused and in sellable condition.

For all custom designed, and made to order products, we will go through an approval and revision round to ensure you are completely satisfied with all aspects of the design before going into production. You are responsible for checking the colours, spelling, and grammar before approval. Once we have your approval, we will proceed with production. Custom designed and made to order products therefore cannot be returned. 


You as the customer are responsible for the payment of postage/shipping for returns (round trip – outgoing and incoming) which will be deducted from your refund. Please note that this may differ from your original invoice as we offer a flat rate / discounted shipping fee, and sometimes absorb additional costs.

Please read these instructions on how to return an item.

Please pack the item include all packaging you received the item with (bubble wrap, carton, etc.)

Please post back to the following address: Aston Manor Shopping Centre, 132 Monument Road, Shop 52, Kempton Park, 1630.

You will receive an email confirming that we have received your return and that you have been credited. Please allow between 3 and 10 working days for your bank to complete the transaction, depending on their processing time. 

Late Returns.

A refund or exchange should be requested within seven days of receiving your order. You should then return your item(s) within 7 days of stating your intent.

For returns received outside of this timeframe store credit will be issued in the form of a gift card.


If you would like to exchange for another product, we will issue you with a gift card for the value of the item(s) returned and you can place a new order.

Receiving a refund

Your refund will be credited to match the original payment price. This will exclude shipping costs (except for faulty items if applicable).  

Faulty goods

Goods are classified as faulty if they are received damaged.

Personally inspect packaging on delivery and note any damage on the receiving ticket before signing for it. If you have not opened the packages, please write the words “unchecked” next to your name on the waybill.

Please report any shortages or damages within 24 hours from the time of receiving your merchandise in writing via e-mail. Please explain the problem or defect and include any photographs if possible so that we may best assist you. It may be that only a replacement part is required instead of shipping the complete product back to us, which will be issued at our own discretion.

Please note that damaged items because of wear and tear are not considered to be faulty. Please contact us within 24 hours of receiving your order if your item has been delivered in a faulty state. Queries placed outside of this timeframe may not qualify for a refund. If we do receive notification within this time frame, we will process an exchange for any faulty item received. 

Replacements can only be made once we have determined that there was a manufacturer defect or damage caused during transit.

If you do receive a faulty item, we will arrange a pickup of this item free of charge and arrange for a replacement to be sent or a refund to be processed. If the pickup is agreed and you, the customer is not at the premises when the courier arrives, you will be charged a R110 unavailability charge as well as the price of the pickup: R110. Any future pick up’s will be at the customer’s cost.

All custom-made orders are made especially for you and are therefore final sales. We cannot accept returns, cancellations, or exchanges on custom orders unless there is a manufacturer flaw.

Please feel free to contact us with any queries on hello@lasercutletters.co.za.



When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

Shop Signs SA (Pty) Ltd t/a Laser Cut Letters shall take all reasonable steps to protect the personal information of users. To this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.


How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at hello@lasercutletters.co.za.


We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – WooCommerce

Our store is hosted on WooCommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through WooCommerce’s data storage, databases and the general WooCommerce application. They store your data on a secure server behind a firewall.


If you choose a direct payment gateway to complete your purchase, then PayFast stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the way your personal information will be handled by these providers.

Remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


Here is a list of cookies that we use. We have listed them here so you that you can choose if you want to opt-out of cookies or not.

session_id, unique token, sessional, allows WooCommerce to store information about your session (referrer, landing page, etc).

_woocommerce_visit, no data held, persistent for 30 minutes from the last visit, used by our website provider’s internal stats tracker to record the number of visits

_ woocommerce_uniq, no data held, expires midnight (relative to the visitor) of the next day, counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, stores information about the contents of your cart.

_ woocommerce_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.


By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site.


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information to contact our Privacy Compliance Officer at hello@lasercutletters.co.za.



This website is operated by Shop Signs SA (Pty) Ltd t/a Laser Cut Letters. Throughout the site, the terms “we”, “us” and “our” refer to Shop Signs SA (Pty) Ltd t/a Laser Cut Letters. Shop Signs SA (Pty) Ltd t/a Laser Cut Letters offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on WooCommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you.


By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.


We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.


Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.


We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.


Certain content, products and services available via our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


If, at our request, you send certain specific submissions or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, reproduce, publicise or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments, all right and title to such rights, including intellectual property rights in these comments, if applicable, shall pass to Shop Signs SA (Pty) Ltd t/a Laser Cut Letters on submission of such comments to it.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


Your submission of personal information through the store is governed by our Privacy Policy.


Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.


In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Shop Signs SA (Pty) Ltd t/a Laser Cut Letters, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


You agree to indemnify, defend and hold harmless Shop Signs SA (Pty) Ltd t/a Laser Cut Letters and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.


The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).


The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

In the event Shop Signs SA (Pty) Ltd t/a Laser Cut Letters is unable to perform its obligations under these Terms of Service because of acts of God, strikes, equipment or transmission a failure or damage reasonably beyond its control, and specifically including any national State of Disaster imposed by the Government of the Republic of South Africa, or other causes reasonably beyond its control, Shop Signs SA (Pty) Ltd t/a Laser Cut Letters  shall not be liable for damages to the other for any damages resulting from such failure to perform or otherwise from such causes. In the events listed hereinabove where Shop Signs SA (Pty) Ltd t/a Laser Cut Letters can produce your order, albeit late, you further agree to accept late delivery thereof.


These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Republic of South Africa.


You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.


This website is run by Shop Signs SA (Pty) Ltd t/a Laser Cut Letters based in South Africa trading as Laser Cut Letters and with registration number 2020/162793/07.

Questions about the Terms of Service should be sent to us at hello@lasercutletters.co.za